1. Introduction

This Privacy Policy explains how Vitalongia Global Limited, operating under the Vitalongia Global brand, collects, uses, stores, discloses and protects personal data through the website www.vitalongia.asia and related business communication channels.

We are committed to handling personal data in a lawful, fair, transparent and responsible manner. This Privacy Policy is prepared with reference to the Personal Data (Privacy) Ordinance, Cap. 486 of the Laws of Hong Kong and the related guidance of the Office of the Privacy Commissioner for Personal Data, Hong Kong.

By using this website or submitting personal data through our contact form, you acknowledge that you have read and understood this Privacy Policy.

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2. Website operator and data user

This website is operated under the Vitalongia Global brand by:

Vitalongia Global Limited
Registered address: 15F Radio City, 505 Hennessy Road, Causeway Bay, Hong Kong
Company Registration No.: 3131518
Website: www.vitalongia.asia
Data protection contact:
Contact email: mail@vitalongia.asia

For the purposes of this Privacy Policy, Vitalongia Global Limited is the data user responsible for the handling of personal data collected through this website.

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3. Scope of this Privacy Policy

This Privacy Policy applies to personal data collected through:

• the website www.vitalongia.asia;

• contact forms available on the website;

• business enquiries submitted through the website;

• communication related to international business cooperation, partner placement, market expansion or professional network development;

• website administration and technical operation.

This Privacy Policy does not apply to third-party websites, platforms or services that may be linked from our website.

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4. Types of personal data we may collect

We may collect the following types of personal data when you contact us or use our website:

• name;

• company name;

• country or region;

• email address;

• telephone number, if voluntarily provided;

• enquiry type;

• message content submitted through the contact form;

• business-related information you choose to provide;

• technical website data, such as IP address, browser type, device information and basic website usage data;

• records of correspondence between you and us.

We do not intentionally collect sensitive personal data through this website. Please do not submit unnecessary sensitive information through the contact form.

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5. Purposes of collection and use

We may collect and use personal data for the following purposes:

• to receive, process and respond to business enquiries;

• to communicate with potential partners, business contacts and professional organisations;

• to evaluate cooperation opportunities related to international business development, partner placement, market expansion and professional network development;

• to manage business communication and administrative records;

• to operate, maintain and improve the website;

• to protect the security and proper functioning of the website;

• to comply with applicable legal, regulatory, banking, administrative or compliance requirements;

• to handle requests relating to access to or correction of personal data.

We do not use personal data collected through this website for newsletter distribution, automated marketing campaigns, Google Analytics, Meta Pixel advertising tracking or third-party CRM-based marketing automation.

 

6. Voluntary and mandatory provision of data

The provision of personal data through our website is generally voluntary. However, certain fields in the contact form may be marked as required.

If you do not provide the required information, we may not be able to process your enquiry, respond to your request or communicate with you regarding potential business cooperation.

Optional information may help us better understand your enquiry, but you are not required to provide information that is not necessary for the purpose of contacting us.

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7. Contact form and business enquiries

When you submit an enquiry through the website, your personal data may be stored and managed within the internal administration system of the website operated through Wix.com.

We use the information submitted through the contact form only for business communication, enquiry handling and related administrative purposes. The website does not currently operate an external CRM system, newsletter system, Google Analytics or Meta Pixel.

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8. Direct marketing

We do not currently send newsletters and do not use the personal data collected through this website for direct marketing campaigns.

If we decide to use personal data for direct marketing in the future, we will do so only where permitted by applicable law and, where required, after obtaining your consent or indication of no objection.

You will be provided with a clear way to opt out of direct marketing communications if such communications are introduced in the future.

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9. Disclosure and transfer of personal data

We may disclose or transfer personal data to the following categories of persons or service providers where necessary for the purposes stated in this Privacy Policy:

• authorised representatives, directors or staff of Doter Global Limited;

• persons involved in handling business enquiries and cooperation opportunities;

• website hosting, website administration and technical service providers, including Wix.com;

• email and communication service providers;

• IT support providers;

• professional advisers, such as legal, accounting or administrative advisers, where necessary;

• banks, authorities, regulators or public bodies where disclosure is required or permitted by law, regulation, compliance procedure or legitimate administrative process.

We do not sell personal data to third parties.

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10. International transfer of personal data

As Vitalongia Global is involved in international business development and may receive enquiries from different countries and regions, personal data may be accessed, stored or processed outside Hong Kong where necessary.

This may include processing by website and cloud service providers, including Wix.com, or communication with relevant international business contacts where this is necessary to respond to your enquiry or manage potential cooperation.

Where personal data is transferred or processed outside Hong Kong, we will take reasonable steps to ensure that the data is handled in a secure and responsible manner consistent with the purposes described in this Privacy Policy.

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11. Cookies and website operation

The website is operated through Wix.com. Wix and related technical systems may use cookies or similar technologies that are necessary for the proper functioning, security and administration of the website.

We do not currently use Google Analytics, Meta Pixel or similar third-party advertising tracking tools.

Cookies may be used for purposes such as:

• enabling the website to function properly;

• improving user experience;

• maintaining website security;

• supporting website administration.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.

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12. Data security

We take reasonable administrative, technical and organisational measures to protect personal data against unauthorised or accidental access, processing, erasure, loss, use, disclosure or transfer.

These measures may include:

• limiting access to personal data to authorised persons only;

• using website and hosting systems provided by Wix.com;

• maintaining appropriate administrative procedures for handling enquiries;

• taking reasonable care when selecting and using third-party service providers;

• protecting business communication records from unauthorised access.

However, no internet-based system can be guaranteed to be completely secure. Users should avoid submitting unnecessary sensitive or confidential information through website contact forms.

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13. Data retention

We will retain personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law, regulation or legitimate administrative need.

In general:

• contact form enquiries may be retained for the period necessary to handle the enquiry and maintain reasonable business records;

• business communication records may be retained while a potential or active business relationship exists and for a reasonable period thereafter;

• technical website data may be retained for the period necessary for website operation, security and administration;

• data required for legal, banking, compliance or administrative purposes may be retained for the period necessary to meet those requirements.

When personal data is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.

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14. Accuracy of personal data

We aim to keep personal data accurate and up to date where necessary for the purposes for which it is used.

If you believe that any personal data we hold about you is inaccurate, incomplete or outdated, you may contact us and request correction.

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15. Access to and correction of personal data

Under the Personal Data (Privacy) Ordinance of Hong Kong, individuals may have the right to request access to and correction of their personal data held by us.

If you wish to request access to or correction of your personal data, please contact:

Data protection contact: 
Company: Vitalongia Global Limited
Address: 15F Radio City, 505 Hennessy Road, Causeway Bay, Hong Kong
Email: mail@vitalongia.asia

We may ask you to provide information necessary to verify your identity before processing your request. We will handle access and correction requests in accordance with applicable legal requirements.

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16. Third-party websites and services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of those third-party websites.

We encourage users to read the privacy policies of any external websites they visit.

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17. Multilingual website versions

The website may be made available in multiple languages, including English and Chinese.

If there is any inconsistency between different language versions of this Privacy Policy, the English version shall prevail, unless otherwise required by applicable law.

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18. Visitors from the European Union

Although the website is operated by a Hong Kong company, we may receive enquiries from individuals or organisations located in the European Union.

Where applicable, we will seek to handle personal data from EU-based users in a transparent, fair and responsible manner. Personal data submitted by EU-based users will be used primarily for responding to enquiries, managing business communication and handling potential cooperation opportunities.

Users from the European Union may contact us regarding their personal data using the contact details provided in this Privacy Policy.

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19. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, legal requirements or data handling practices.

The updated version will be published on this website with a revised “Last updated” date.

Users are encouraged to review this Privacy Policy periodically.

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20. Contact us

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

Vitalongia Global Limited
15F Radio City, 505 Hennessy Road
Causeway Bay, Hong Kong
Company Registration No.: 3131518
Data protection contact: 
Email: mail@vitalongia.asia
Website: www.vitalongia.asia

Personal Information Collection Statement for contact forms

This shorter statement can be placed near the contact form.

By submitting this form, you acknowledge that Vitalongia Global Limited, operating under the Vitalongia Global brand, may collect and use the personal data provided by you for the purpose of responding to your enquiry and managing related business communication.

Fields marked as required must be completed in order for us to process your request. If you do not provide the required information, we may not be able to respond to your enquiry.

Your personal data may be stored and managed through the internal administration system of our website operated by Wix.com. We do not currently use your personal data for newsletters, Google Analytics, Meta Pixel advertising tracking or external CRM-based marketing automation.

 

You may request access to or correction of your personal data by contacting our data protection contact:

Vitalongia Global Limited
15F Radio City, 505 Hennessy Road, Causeway Bay, Hong Kong
Email: mail@vitalongia.asia

Please read our full Privacy Policy for further details on how we handle personal data.